Services

Your MCC is a Registered Nurse (RN) who will:

VISIT YOU IN THE HOSPITAL
or at home to make sure you're getting the best care.

MAKE APPOINTMENTS
so you can be seen as quickly as possible.

GO WITH YOU to see doctors, to ask questions and to get answers.

BE YOUR GUIDE
Coach and advocate for any healthcare issue.

IDENTIFY PROVIDERS
for all care needs and second opinions.

RESOLVE PROBLEMS
with billing, claims and health insurance.

GET THINGS YOU NEED
such as healthcare equipment.

PROVIDE DECISION SUPPORT when you are thinking about treatments or surgery

EXPLAIN A NEW DIAGNOSIS to help you make informed decisions.

MCC services are available at no cost to members of Sheet Metal Workers Local 19 – Crystal and their eligible dependents.

Bio

About Crystal Santoro, BSN, RN, your MCC:

Nurse Santoro joins our team after working most recently as a nurse specializing in the care of diabetic patients. Prior to that experience, she spent many years working in direct patient care in acute care hospitals in the Philadelphia suburbs.