Mobile Care Coordinator® Program Is High-Touch Care Management with Documented ROI of 3:1 to 4:1
VIDEO introducing MCC program tells one family’s amazing story of a misdiagnosis that could have cost their son half of his brain
Employers and union health & welfare funds are saving money. Patients are getting better healthcare. There is no better win-win!
How the MCC® program works
Our Mobile Care Coordinator® program (MCC) is unique among high-touch care management programs in the way it mobilizes nurses in branded vehicles to visit patients in person when and where help is needed: in a hospital, a doctor’s office, or at home.
Why other approaches fail
You likely have invested in multiple efforts to manage insurance costs by encouraging your members or employees to take better care of themselves and make better healthcare decisions. Such efforts often fail to engage those who need help most. No engagement, no results.
Currently, MCC programs are supporting 26 health plans in Pennsylvania, New Jersey, New York and Washington State.
Why the MCC approach works
The onset or recurrence of a medical problem makes patients feel fearful and vulnerable. Suddenly they are open to accepting help. When a compassionate nurse shows up in person to offer immediate assistance, she builds trust. Trust lays the foundation for engagement. No other care management program gets even close to MCC’s 60%-90% engagement.
How MCC improves outcomes
Whether their medical issue is acute, complex or chronic, most people feel overwhelmed by the healthcare system. With an MCC nurse at their side and on their side, patients see the right doctors, get appropriate care, and have the ongoing, personalized support they need to follow the care plan afterwards. Outcomes improve and hospital readmissions plummet, driving down cost.
The MCC program is a single, complete care management solution
Don’t waste money on telephone-based programs or condition-specific apps. The MCC program works regardless of the person’s condition. Our nurses draw on the expertise of the entire Guardian Nurses team to provide the following.
High-touch care coordination for:
- Diabetes
- Cancer navigation
- High claims
- Pediatrics
- Behavioral health, including substance use disorder
- Closing gaps in care
Services that include:
- Program consultation, including identifying and vetting new ‘point’ solutions
- Analysis of members’ medication adherence
- Identifying and coordinating financial assistance programs
- Claims adjudication
See what others are saying
MCC case studies demonstrate reduced medical costs and improved outcomes for patients.
Cost effective help with healthcare
Health & welfare funds can purchase blocks of hours based on their estimated needs.